1win Kenya Support

1win Kenya is an online casino whose customers are quickly assisted by support staff. Several methods are available to contact the support team. Customer service 1win is performed via live chat and cell phone, email and social media. We will tell you in detail about all methods of communication. Each of our visitors will be able to choose the right option for them.

Online Chat Support for 1win

The icon to open 1win online chat is located in the bottom right corner of the page. The casino managers are always on call - even on holidays and weekends. Users need to follow some steps:

1. Click on the icon to open the window;
2. Specify login and e-mail address;
3. Give consent to the processing of personal data;
4. Ask a question in such a way that you can understand it unambiguously;
5. Wait for the manager to respond.

You can write to the chat room on the website and smartphone app. The specialists in chat on the site most often respond within 30 seconds. They help you withdraw money if the site rejects the withdrawal request for any reason. They also find the reason for a long transfer of money. You can also find answers to common questions in the FAQ section.

Contact 1win Support on Mobile Phone

You can call the casino’s support team from your Android or iOS smartphone. 1win mobile phone is published on the official website in the contact section. Finding the number is easy - you need to click on the phone image published in the contact section. Managers answer the call quickly. They help casino visitors to resolve the problem in a short time.

Email Assistance

1win customer service email is one of the most popular ways to contact support operators. To contact technical support operators, please write from the same address that was specified during registration. There are four steps to send an email:

1. Lower the cursor to the bottom of the home page.
2. Click on the link published there.
3. Write a message and upload a file if necessary.
4. Send an email to the support service.

The average response time is 1-2 hours. The maximum is 24 hours. If you need an answer to a question instantly, use other methods of communication.

Social Media Help

The operators can be contacted via social networks. There are four of them (users can choose the appropriate option at their own discretion):

• Telegram;
• Instagram;
• Facebook;
• X (Twitter).

Visitors of the casino can join one or more social networks, add the support service to contacts, and write messages if necessary. To ask a question, pre-authorization is required. It is enough to enter a login and password, which should be kept secret. Subscription to the pages of social networks in the casino is necessary not only for communication with managers. Thanks to it, visitors are informed in time about bonuses and new promotions and can activate promo codes.